CONCIERGE
Authenticity
The Luxe Tale takes authenticity issues seriously. We understand the importance of trust and guarantee to offer authentic items only. Every item in our boutique is sourced from official boutique of the brand by our own team. Authenticity card (if any) and copy of receipt will be provided. Customers can enjoy after-sale service of the brands in local official boutique.
Delivery
Your item/s will be delivered within 5 - 15 business days after full payment by trackable courier. Business days are Monday to Friday, excluding public holidays. The charge of delivery is listed in the payment page in detail. Please note that recipient is responsible for any import duty or tax. Welcome to contact us for any delivery inquiry before purchasing.
Returns
In agreeing to purchase any item from our boutique, you agree that all sales are final. For specific item requests, deposit can only be refunded if the item is out of stock.
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The Luxe Tale will try our best to assist with your purchasing decision. Every item is described in detail with clear images. Welcome to contact us for any item inquiry before purchasing.
After-Sale Service
The Luxe Tale is not responsible for after-sale service as we are not affiliated with the brands we sourced. Customers can enjoy after sale service of the brands in local official boutique. Certainly, we will try our best to provide any assistance.
Payment Methods
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Credit card
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PayPal
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Offline payment